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BIAV Supporting You

Information & Resources

Providing personalized information and resources is at the core of what we do. Since our agency started, we have helped thousands of callers. We know how hard it can be to understand brain injury and how tough it is to figure out where to go to get the treatment and care needed. That’s why we’re here. Our staff is available to answer your questions and offer support.

We provide:

  • Brain injury specific resources such as a directory of professionals, medical/rehabilitation services, and community based programs in your area.
  • Information about social service programs, services, and benefits including Medicaid, Social Security, Medicaid Waivers and more.
  • Articles on a variety of topics related to brain injury; we can customize a packet based on the information you provide.
  • Tips on how the system works and how to advocate for yourself or your loved one.

For further assistance:

  • Complete our Resource Request Form online. This form will give you an idea of the types of resources we can provide and is an easy way to request more information.
  • Call our Toll-Free Helpline at 1-800-444-6443 and connect with one of our Information and Resources Services staff members. You can also reach us 804-355-5748.
  • Send an e-mail to
  • Download a printable version of our Resource Request Form.

Please note: We may request information from you such as contact info, date of injury and a brief history since the injury. This information helps our staff provide customized resources and direct you to available services in your local community.

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